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Website Terms and Conditions

Introduction

To the fullest extent permitted by law, the controlling language for these Conditions is English. Any translation has been provided for your convenience only.

The Website is owned and controlled by Killer Ink Limited (registered company number 06803935) whose registered office is at 54 Evans Road, Venture Point, Speke, Liverpool, L24 9PB ("we", "us"). We are VAT registered. Our VAT number is 316 2249 24.

Any agreement or contract you enter into through the Website will be with us unless we notify you otherwise. These Conditions apply when using this Website, including placing orders for products and services.

Contact Information

Definitions

  • Conditions:
  • These terms and conditions.

  • Content:
  • All content on the Website including text, graphics, logos, images, audio, video, data and software.

  • Force Majeure:
  • Any event beyond our reasonable control including acts of God, war, terrorism, strikes, floods, fire, power outages or government action.

  • Personal Information:
  • The personal details provided by you.

  • Product:
  • A product displayed for sale on the Website.

  • Purchaser:
  • An individual or business entering into a contract to purchase our products or services.

  • Registered Studio:
  • A tattoo studio registered with the relevant Environmental Health Department or equivalent authority.

  • Trade Marks:
  • Our registered and unregistered trade marks including “Killer Ink”.

  • Website:
  • The Killer Ink websites including: UK, DE, FR, ES, IT and related regional domains.

  • You:
  • The person visiting or using the Website including purchasers, employees, contractors or representatives.

Website Usage

  • Access to the Website is provided in accordance with these Conditions.
  • You warrant that all Personal Information provided is accurate and current.
  • You agree not to impersonate another person or use false information.
  • You must notify us immediately of changes to your Personal Information.
  • You agree to indemnify us against claims arising from breaches of these Conditions or misuse of the Website or Products.
  • We may alter or remove parts of the Website without notice.
  • We may update these Conditions at any time. Continued use of the Website constitutes acceptance of those changes.
  • Your privacy is important to us. Please refer to our Privacy Policy.

Orders

Our policy is to supply Registered Studios only. We may request proof of registration before processing orders.

You warrant that:

  • Products will be used in compliance with all relevant laws.
  • Products will not be supplied to minors or vulnerable persons.
  • Products are for use within your Registered Studio only.
  • Products will not be resold to consumers or unregistered studios.

Order Acceptance

  1. Products displayed on the Website are an invitation to treat.
  2. An order submitted online, by email or by telephone is your offer to purchase.
  3. Acceptance occurs once payment has been received and cleared.

Orders May Be Refused If:

  • The Product is out of stock.
  • You are not a Registered Studio.
  • You are not legally eligible to purchase the Products.
  • Payment authorisation fails.
  • There is an error with Product information.

Payment

  • The Purchaser confirms they are authorised to use the chosen payment method.
  • We are not liable for delays caused by failed payment processing.
  • We may withdraw Products or refuse transactions at our discretion.
  • Risk and title to Products transfer upon receipt of payment.

The Purchaser Must Provide:

  • Real name and studio name
  • Position within the business
  • Telephone number
  • Email address
  • Payment details
  • Delivery address

Limitation of Liability

  • The Website is intended for users accessing it within the United Kingdom.
  • Customers ordering outside the UK warrant that purchase and use of the Products is lawful in their territory.
  • We recommend spot testing or consultation with a dermatologist prior to use.
  • We do not guarantee uninterrupted or error-free access to the Website.
  • Product colours and details may vary depending on device displays.
  • We reserve the right to amend errors or Product information without notice.
  • External links are provided for convenience and do not imply endorsement.
  • Our liability is limited to the value of your order.
  • Nothing in these Conditions excludes liability for death or personal injury caused by negligence.

Intellectual Property

All Website Content is owned by or licensed to Killer Ink Ltd.

Trade Marks displayed on the Website are protected under UK and international law.

You may not copy, distribute, reproduce or commercially exploit Website Content.

Compliance With Laws

The Website may only be used for lawful purposes and in compliance with all applicable laws and regulations.

Severability

If any provision of these Conditions is deemed unenforceable, the remaining provisions shall remain valid and enforceable.

Third Party Rights

Nothing in these Conditions gives any third party the right to enforce any term.

Waiver

Failure to enforce any provision shall not constitute a waiver of that provision.

Entire Agreement

These Conditions constitute the entire agreement between you and Killer Ink Ltd.

Law & Jurisdiction

These Conditions are governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

Newsletter Opt-Out Policy

Customers may unsubscribe from newsletters at any time using the unsubscribe link included in marketing emails or through their customer account.

We will never share your details with third parties.

Social Media Competitions

  1. The promoter is Killer Ink Ltd.
  2. Entrants must be aged 18 or over.
  3. No purchase is necessary to enter.
  4. Late entries will not be accepted.
  5. Prizes and promotional periods are listed on social posts.
  6. Winners will be contacted within 1 week of the promotion ending.
  7. Winners who do not respond within 5 working days may forfeit their prize.
  8. This promotion is not sponsored or endorsed by Facebook or Instagram.

SMS Opt-In Consent

Consent to Receive SMS Messages

By opting in, you consent to receive SMS communications from Killer Ink Ltd.

Message Frequency

Message frequency may vary depending on your interactions and preferences.

Message & Data Rates

Standard carrier message and data rates may apply.

Opting Out

Reply “STOP” to unsubscribe from SMS communications at any time.

Privacy

Your phone number will not be shared or sold without your consent.

Contact

For assistance, contact: feedback@killerink.eu

Correct Order Guarantee

  • Applies only to online orders placed through the Website.
  • Does not cover delivery delays, damage or customer ordering mistakes.
  • Claims are reviewed internally within two business days.
  • Approved claims receive a £100 account credit.
  • A maximum of two credits may be issued per customer/address each year.
  • This guarantee may be withdrawn at any time without notice.

Submit a Correct Order Guarantee claim

Promotional Codes

Promotional codes are valid on both the App and Website unless otherwise stated.

Codes cannot be combined with other discounts or promotions.

We reserve the right to exclude products and end promotions without notice.

Regional Websites

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