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What is Killer Rewards?
Killer Rewards is a rewards program that we launched to give a little something back to artists as a thank you for ordering with us. Every time you place an order, you will receive Killer Coins, which you can redeem for money off future purchases. The more Coins you collect, the quicker you can move up the tiers and unlock exclusive rewards.
How do I join?
Simply log in or make a new account and you'll be automatically enrolled in our rewards program - it couldn't be easier!
How do I earn Killer Coins?
You earn Killer Coins every time you shop with us, whether online or on the app. For every £1 spent online, you'll earn 1 Coin - or 2 Coins if you purchase through our app. You can also receive bonus Coins by signing up to our newsletter, referring a friend, and more!
How do I view my Coins balance?
Head to your customer account page and click on "My Reward Points". You will be able to view your Coins balance, see what tier you're currently on, how many more Coins are needed to reach the next tier, and find out more information about how to earn and spend Coins.
How do I redeem my Coins?
You can redeem your Coins at checkout for money off your order.
How do I get to the next tier?
The more you spend on our website, the more Coins you earn and the quicker you will reach the next tier and unlock exclusive rewards and discounts.
Is there a limit on how many Coins I can earn?
Not at all - earn as many Coins as you like!
Can I Combine Killer Coins With Other Discounts or Special Offers?
Yes, you can combine your Coins with other discounts and offers.
What Happens if I Refer a Friend and They Cancel or Return an Order?
Any Coins given when referring a friend who places an order with us will be revoked if they then choose to cancel or return their order.
Do my Coins and tier status expire?
Your Coins will expire 12 months after receiving them, which may cause you to drop down a tier or two if you don't have enough Coins to meet the tier requirements.
Do I get my Coins back if I return an order?
Yes, if you return an order, we will refund any Coins used in the purchase.
Help! Coins are missing from my account.
For any issues relating to Killer Rewards and Coins, please contact us on firstname.lastname@example.org